Terms and Conditions for the Alfred Website and Software
-
Liability Limitations
This software is provided by Running with Crayons Ltd on an "as is" basis. In no event shall the copyright holder be liable for any direct or indirect damages, including but not limited to any loss of data or computer failure, arising out of the use or inability to use the software.
To put it simply, we do our best to make Alfred a great application to use, but cannot guarantee that it will always be entirely without its quirks, as is the case with any software.
-
Using the Alfred Software
The core version of Alfred is distributed for free and can be used in a personal, educational or business environment.
You may not redistribute or modify the software without permission from Running with Crayons Ltd. The copyright holder retains all rights over the software, and no third-party or agency is entitled to sell, modify or repackage the software without prior consent and written permission from the copyright holder.
-
Your Powerpack License Purchase
The license you purchase for the software must be purchased under the end user's own email address and is non-transferable. Single User and Mega Supporter licenses are for individual use only, and licenses should not be shared or redistributed.
Running with Crayons Ltd reserves the right to terminate licenses which are abused; We ask you to respect the terms of the license type you choose by not sharing the key that was issued for you, and to contact us on with any license-related issues you encounter.
Purchasing a Powerpack license entitles you to a license key which unlocks the Powerpack features in the version(s) of Alfred relevant to the license type you selected during checkout. While we provide user support via various channels, we reserve the right to limit support for users who make unreasonable requests or require support beyond the scope of Alfred's features, such as user-specific macOS issues. We also reserve the right to refuse support for users who are abusive or threatening to our support team.
As the Alfred core is freely available to use without time limits, we cannot offer a refund for Powerpack purchases on the basis of non-compatibility with either your Mac or yourself. Alfred offers support for 10.14+ Intel and Apple Silicon Macs. We strongly recommend checking for compatibility by installing the free version ahead of purchase.
Refunds cannot be offered on selecting the wrong license type, so take a look at the license types before making your selection.
-
Resellers
We do not use any resellers for personal licenses, and any third-party claiming to sell Alfred Powerpack licenses should be reported to so that we can investigate further.
Resellers working on behalf of corporate customers should consult the Purchasing Licenses as a Reseller page before making a purchase on behalf of a customer, and familiarise themselves with the terms of purchase.
-
Third Party Sites and Workflows
Third Party sites containing Alfred workflows are user-created websites where Alfred users can find and share their favourite workflows. These sites are owned and managed by their respective owners. While we may link to and encourage the development and growth of these sites, we do not manage or maintain these websites, and accept no liability for content hosted on these websites.
-
About the Terms of Use
These terms and conditions may be altered and amended within reason from time to time to reflect the evolving nature of the software.
By using the software, you agree that you have read, understood, and will comply with these terms and conditions.
Alfred is a product developed and sold by Running with Crayons Ltd, registered as a company in England and Wales (company registration number 07211061, VAT # GB160412745) at Lakin Rose, Pioneer House, Vision Park, Histon, Cambridge CB24 9NL, United Kingdom.
By using the websites owned by Running with Crayons Ltd (including alfredapp.com, alfred.app and alfredforum.com), you agree to the Terms of Use and Privacy Policy below. We aim to keep our terms clear and simple, so please read them carefully.